Product design

  • The 7 Factors that Influence User Experience

    The 7 Factors that Influence User Experience

    Peter Morville arranged seven factors that influence user experience into the ‘User Experience Honeycomb’, which became a well-known tool to help understand user experience design.

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  • User Experience Design

    User Experience Design

    What does user experience design mean, and what is the process of creating a positive user experience?

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  • Testing


    What does software testing mean, what is the goal of testing, what software testing methods are there, how a generic testing process looks like, and when to use test automation?

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  • 3 Tiers of Design

    3 Tiers of Design

    What does design actually mean, and what are the three tiers of design?

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  • Service Design

    Service Design

    What does service design mean, what are the six essential principles of service design thinking, and what are the four steps of the service design process?

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  • Requirements Development

    Requirements Development

    What is a requirement, what does requirements development mean, what types of requirements are there, and what is the process for requirements development?

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  • Information Architecture

    Information Architecture

    What does information architecture mean, and what types of information architecture are there?

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  • Data Management

    Data Management

    What does Data Management mean, and what are the different domains of Data Management?

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  • Common Customer Experience and Service Design Tools

    Common Customer Experience and Service Design Tools

    What kinds of tools and methods are being used in service design and user experience design?

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  • Business Process Management

    Business Process Management

    What does Business Process Management (BPM) mean, what are the phases of BPM Life Cycle, what are some important approaches of BPM, and how to apply agile principles to BPM?

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  • Design Systems

    Design Systems

    What is a design system, what are the elements of it, when to build one, and what is the process of building it?

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  • Interaction Design

    Interaction Design

    What does interaction design mean, and what are its five dimensions?

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